Privacy Policy

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Privacy Policy

Last Updated: November 2025

Be-ETERNA (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and your rights when interacting with our website, online booking system, and services.

Information We Collect

Information You Provide Directly

We collect information you voluntarily share with us, including:

1. Your name
2. Email address
3. Phone number
4. Appointment details (date, time, service type)
5. Payment information (processed securely through our booking/payment partners)
6. Any notes, questions, or messages submitted through contact forms or booking requests

Information Collected Automatically

1. When you visit our website, our system may automatically gather: IP address
2. Browser/device type
3. Referral links 
4. Pages viewed and time spent
5. Cookie and tracking data
6. This helps us understand site performance and improve user experience.

Information Collected Through Online Booking

When using our online scheduling system, you may be asked to provide:

1. Availability and appointment preferences 
2. Billing details for deposits or services 
3. Optional treatment-related preferences
4. Payment information is processed securely by our third-party provider. We do not store full credit card details on our servers.

How We Use Your Information

We use your information to:

1. Schedule, confirm, modify, or cancel appointments 
2. Communicate appointment reminders or updates
3. Respond to questions or service inquiries
4. Process payments or deposits
5. Deliver a customized and user-friendly experience
6. Improve our website, booking system, and services
7. Send occasional updates or promotions (only if you opt in)
8. We do not sell your personal information — ever.

We only share your data with trusted vendors needed to operate our business, such as:

1. Website hosting platforms 
2. Booking and payment processors
3. Email or messaging providers
4. These partners are required to protect your information.

How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access or misuse. While no system is perfect, we work to keep your data safe and secure.

Cookies & Tracking

We use cookies to maintain website functionality and understand how visitors interact with our site. You may disable cookies in your browser settings, but certain features may not function properly.

Your Rights & Choices

You may request to:

1. Access the personal information we have about you 
2. Update or correct your information
3. Request deletion of your information
4. Opt out of marketing communications
5. To make a request, contact us at:
   ginger@beeternasav.net 

Children’s Privacy

Our services are intended for individuals 18 and older. We do not knowingly collect personal data from minors.

Third-Party Links

Our website or booking system may include links to external services. We are not responsible for their privacy practices or content.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally. The latest version will always be posted here with the updated date.

Contact Us

If you have questions about this Privacy Policy, contact us at:
ginger@beeternasav.net
Be-ETERNA – Savannah, GA